Frequently asked questions
What payment methods do you accept?
We accept UPI (GPay, PhonePe, Paytm), all major credit and debit cards, and net banking — processed through Shopify's fully encrypted checkout.
How does it heat up without power?
Opening the sealed pouch exposes the mask to air, triggering a natural iron-oxidation reaction that produces gentle steam warmth — no water, batteries, or heating needed.
How long does the warmth last?
Each mask provides approximately 30–40 minutes of steady, gentle warmth — ideal for a short rest or before sleep.
Is it safe for sensitive skin?
Yes — made with latex-free, medical-grade materials designed for direct skin contact. Discontinue use if irritation occurs.
Can I reuse one mask?
Each mask is single-use, individually sealed for freshness and easy to carry when traveling.